Furthermore, it solves for a dearth of (2) information on the consumer side.
Zocdoc solves the (1) search problem, enabling consumers to browse troves of local medical professionals and filter based on type of medicine (i.e., generalist, vision, ENT, etc.) insurance acceptance, location, availability, gender, ratings, etc. Zocdoc creates value for customers, healthcare professionals, and other stakeholders in the healthcare industry.įor consumers, Zocdoc provides value in the form of (1) search, (2) information, and (3) convenience. It makes money by charging physicians, who chalk it up to marketing and scheduling costs. Zocdoc is a two-sided platform that connects patients with physicians.
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